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Welcome to Improvtek Consulting’s help center
Help Centre
We’re here to assist you! Browse our Frequently Asked Questions or reach out to our support team for further assistance.
- support@improvtek.ca
- Monday – Friday, 9 AM – 5PM CST
- (431) 445-6001
Frequently Asked Questions
1. Getting Started
We specialize in Management Consulting, Market & Business Strategy, IT strategy, Digital Transformation, cybersecurity, business analysis, Risk, Compliance & Business Continuity and AI-driven solutions. Visit our Solutions Page for more details.
Fill out our Contact Form, email us at info@improvtek.ca, or call us at (431) 445-6001
No, but for certain services, clients may receive a login to access project documents, reports, and collaboration tools.
2. Client Portal
Visit the Portal Login Page and enter your credentials. If you need assistance, email support@improvtek.ca
Click “Forgot Password” on the login page and follow the instructions to reset it.
3. Privacy & Security
We implement industry-standard encryption, secure storage, and strict access controls. Read our Privacy Policy for more details.
We do not sell your data. However, some services (e.g., payment processing) may involve third-party providers.
Send a request to support@improvtek.ca with your details, and we’ll process it according to applicable laws.
4. Billing & Payments
We accept major credit cards, bank transfers, and other payment methods depending on your contract.
Log into the Client Portal to access billing details. If you need assistance, please contact support@improvtek.ca
Refunds are granted on a case-by-case basis, subject to contract terms. Contact support@improvtek.ca for details.
5. Technical Support
Ensure you have the correct permissions and check your internet connection. If the issue persists, email support@improvtek.ca.
While we advise on IT strategy and implementation, we do not provide IT helpdesk support.
6. General Inquiries
Follow our Blog for industry insights and updates.
Absolutely! Check our Careers Page for job opportunities.
